American Support Standards Initiative
A Whole-Quality Initiative for Personal, Social, and Employment Support-Service
Making Support Quality Visible
AMSI’s Role in Personal and Social Support Services
AMSI develops voluntary, non-regulatory standards, Applied Vocabularies, Context Guides, and analytical tools for understanding and determining the quality of personal, social, and employment support services.
AMSI applies the Whole Quality methodology to defined Support-Service Quality Objects as wholes. It connects Intended Functions and Results, Boundaries and Interfaces, Quality Factors and Indicators, Quality Outcome Criteria, Evidence, Quality States, and bounded Quality Claims.
AMSI resources support individuals receiving support, families, support professionals, service providers, vocational rehabilitation professionals, policymakers, researchers, and standards developers.
Resources
Foundational articles, research, analytical tools, practical resources, and updates from the American Support Standards Initiative.
A Whole Quality
Approach
to Support Services
See the whole Support-Service Quality Object.
Understand its intended functions and intended results.
Understand its boundaries and interfaces.
Observe Quality Factors and Quality Indicators.
Use sufficient evidence.
Determine the Quality State.
Make only bounded Responsible Quality Claims.